Our Guarantee - We want you to be happy and 100% satisfied. All of our fitness and walking products can be returned or exchanged within 45-days of receipt for a full refund (less shipping charges). All items returned must be sent back in their original packaging in "brand new" condition. Purchases returned in damaged packaging will not be accepted.

Items listed as "All Sales Final" cannot be returned or exchanged for any reason.

Low Price Guarantee -We try our best to offer the best prices every day. If you find a product for a lower price on another web site, we will refund to you:

1. Order the shoes that you want.
2. Call us toll free at 1-888-972-9255 or send us an email to: priceprotection@walkerswarehouse.com with your order number and web address where you found the lower price. Please be sure to give us the correct website address to expedite the confirmation.
3. After we confirm the lower price, we will revise your order and send you an e-mail with your new total.

1. The other site cannot be an auction site. (e.g. eBay, Amazon)
2. The other site must be an authorized retailer of the product.
3. The item must be in stock in the same style, size and color.
4. Offer valid up to 30 days after your purchase date.
5. Offer not valid on price mistakes on the other company's website.
6. Any shipping charges on the other company's website will be used to determine the matched price.

General Return Information - All returns and exchanges are processed within 5-7 business days after receipt. If you requested a refund, it will be issued to you in the same form of payment in which your order was placed. If you requested an exchange, a replacement will be sent to you and you will not incur any new shipping and handling fees.

If we shipped you any of our fitness or walking product(s) in error or a defective item, we will gladly arrange for prepaid return shipping. Please contact our Customer Service Department for assistance. CLICK HERE for numbers and hours.

Footwear Customer Satisfaction Guarantee

Returned footwear will be accepted up to 45 days from date of customer receipt.

Product(s) MUST be returned in NEW condition with the original invoice and the original un-damaged packaging (including all contents) in order to qualify for a refund. Please DO NOT use the shoe box as the actual shipping carton (example: taping the shoe box closed and affixing the mailing label directly to the shoe box). This will damage the packaging and will result in a $20.00 replacement shoe box fee, which will be deducted prior to any refund. Items listed with a "Restocking Fee" will be assessed prior to any refund.

Items listed as "All Sales Final" cannot be returned or exchanged for any reason.

For additional questions or information, please contact customer service directly M-F 9AM-5PM EST at 1.888.972.9255 or email support@walkerswarehouse.com

How To Return Merchandise To Us

Send your package to:

Note: We strongly recommend using a mail service that provides tracking information and insuring your shipment. The Walker's Warehouse cannot be responsible for merchandise sent without tracking numbers that we never received.

Discounts Promotions and Coupons

Discounts, Promotions, and Coupons cannot be combined. Discounts, Promotions, and Coupons cannot be applied to previous purchases, presale offers, backorders, special orders, or custom orders. We reserve the right to make corrections to any advertisement or cancel any advertisement at any time